Office IT Management Operation & Maintenance Solutions Services

We offer support services for both regular operation requirements and maintenance requirements during failures

Service Outline

We plan every single component of the operation and maintenance work thus providing services according to your needs. We also cover regular and irregular changes to the system settings on behalf of our customers. Settings will be managed by our company and a backup system is available in case of failures.

Example Services Provided

  • Telephone and onsite standby support
  • Arrangement of repair work with manufacturers on behalf of customers
  • Data and system recovery (when backup is available)
  • Regular report submission (e.g., failure summary, log analysis report)
  • Regular operation on behalf of customers (e.g., backup tape change, LED status confirmation)
  • System setting changes and additional work on behalf of customers
  • Customer system information management

Operation/Maintenance Service Systems Examples

  • Routers, firewalls, switching hub
  • PABX, Key Telephony system
  • PCs, various servers

Related Resources

Global Coverage Map
Brochure

Smart Office,  Business Support Tool,  Manufacturing,  Data Center,  Zero Trust,  Trading,  Business Management,  IT Governance,  Work Style Change,  Security,  Cloud App,  Transporting,  Business DX (Needs),  Network,  Smart Factory,  Office IT Management,  Relocation Opening of Office & Factory,  Business DX,  Foods and Consumer goods,  Remote Support,  Services,  Internet,  Government,  Connected Car,  Zero Trust (Needs),  Work Efficiency,  IoT,  Finance

Global Business Brochure
Brochure

Smart Office,  Business Support Tool,  Manufacturing,  Data Center,  Zero Trust,  Trading,  Business Management,  IT Governance,  Work Style Change,  Security,  Cloud App,  Transporting,  Business DX (Needs),  Network,  Smart Factory,  Office IT Management,  Relocation Opening of Office & Factory,  Business DX,  Foods and Consumer goods,  Remote Support,  Services,  Internet,  Government,  Connected Car,  Zero Trust (Needs),  Work Efficiency,  IoT,  Finance

KDDI Global ICT Solutions (English Subtitles)
Video

Smart Office,  Business Support Tool,  Manufacturing,  Data Center,  Zero Trust,  Trading,  Business Management,  IT Governance,  Work Style Change,  Security,  Cloud App,  Transporting,  Business DX (Needs),  Network,  Smart Factory,  Office IT Management,  Relocation Opening of Office & Factory,  Business DX,  Foods and Consumer goods,  Remote Support,  Internet,  Government,  Data Center(Needs),  Connected Car,  Zero Trust (Needs),  Work Efficiency,  Finance

How do you strengthen IT governance at overseas locations? Expanding KDDI networks across the globe to comprehensively support the IT governance in and outside Japan
Knowledge

Security,  Network,  Zero Trust

What is the best solution for your problem?
Please consult a KDDI consultant.