[Hanoi Head Office] ICT sales

The overall purpose of the front sale is to bring the revenue to the company by offering the equipment and services that fit best to the customer business needs and to maintain the long term business with the customers, contributing to meeting the business target of the company.

For this position, sales quota is applied.  

Sales:

- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
- Collaborate with the quote team to develop proposal to the customer responding to their RFP
-  Advice the customers about the products they need ( in collaboration with Engineer sales team)
-  Negotiate the price with customers and collaborate with the quote team to revise the quotations

Project Management:

- Follow up  the project from the need identifying to the invoice issuing (quote making, submission and acceptance follow up, delivery and delivery notes, invoice issuing) and move the project (if possible) to the maintenance service.
- Timely collaborate with Backsales team for quote making, revising and PO placement, follow up the PO and delivery process from the vendor to the company and from the company to customers
- Timely collaborate with Engineer team to ensure the timely technical service for customers
- Timely collaborate with accounting team for timely invoice issuing, updating the estimation of revenue date.

After sales services:

-  Maintain good contact with customer to make sure that  we can provide the service to meet all their  maintenance needs are well as the warranty needs
-  Predict the potential needs for timely consultation

Development of market share 

-  Maintain awareness and keeping abreast of constantly changing software, hardware systems and peripherals;
-  Develope effective sales plans utilizing sales methodology;
-  Proactive in meeting potential customers
-  Expanding the target group, getting new customers, and keep the existing ones.

 Background Requirement:

-    IT engineering background (university graduate).
-    Sale and marketing expertise

Core Competencies ( skills and attitude)

-   Communication skill, good at persuading     
-   Negotiation skills
-   Coordination and organization skills
-   Good language skills

Attitude:

-    Collaborative, supportive
-    Good listener
-    Learning
-    Focus on details
-    Honesty and reliability
-    Hard working

KDDI Credo:

-       Satisfaction of the customer
-      Confidence of the shareholders