Office IT Management Network Monitoring/Maintenance/Operation System

Operation & Maintenance of Global Network

We are maintaining and operating KDDI's global network on a 24/7 basis. HCM GNOC, located in the heart of South East Asia, has close relationships with other telecommunications carriers. We provide a high quality global network service through the employment of experienced and highly skilled local IT engineers.

Solutions

ITEM 1: IT Helpdesk

We offer customized IT help desk or operation center solutions based on the customer requirements.
In addition, for customers who need a one-stop service including technical support, we can rapidly dispatch engineers for onsite troubleshooting.

ITEM 2: Monitoring of Customer's Internet Connectivity

We can monitor and maintain the customer internet circuits on a 24/7 basis in addition to KDDI's network.
This service is suitable for customers who wish to have highly reliable internet services.

ITEM 3: LAN Monitoring

We provide monitoring and maintenance services for customer networks, servers, PCs etc. on a 24/7 basis.
Our services are very flexible and are designed to meet specific customer requirements. We also can provide IT consulting services.

What is the best solution for your problem?
Please consult a KDDI consultant.

Related Case Studies

Daikin Device (Suzhou) Co., Ltd.
Visualization of human movements to achieve improved work quality The evolving Smart Factory is transforming the future of manufacturing.

Business DX,  Manufacturing,  IoT

SEKISUI (WUXI) PLASTICS TECHNOLOGY CO., LTD.
Productivity gain achieved through visualizing operating status. Work reform accelerated by moving towards a smart factory through digital transformation (DX).

Business DX (Needs),  Manufacturing,  IoT

Kyocera International Inc.
Real-time management of parts orders, inventory and shipping through the RPA solution UiPath!

Smart Office,  Business DX (Needs),  Business Support Tool (CRM SFA),  Manufacturing

Related Resources

No results found

Please consult a KDDI consultant.